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Frequently Asked Questions

1When are Maintenance Agreements Due?
We send them out in February, and in 2017 we expanded our due date from April 1st to April 15th to give a bit more time to get this in once the weather gets warmer and we are all thinking “Spring”. After April 15th contracts will be unavailable for the discounted price.
2When is the best time of day to water?
In Michigan the best time to water is usually early in the morning before the sun gets too hot. It will give the ground the maximum amount of time to absorb the water.
3Why is my Rain Sensor not working?
Rain Sensors measure a certain amount of rain before it will turn off your system. It could be raining out but if it has not accumulated a ½ inch of rain it will not turn it off.
4How long does the Rain Sensor leave my system off?
Your system could be off up to 3 days after a significant rain.
5How long does it take to install an irrigation system?
Usually the installation takes only one day, but in some cases additional time may be necessary.
6How much damage to my lawn should I expect during istallation?
We use a great deal of caution during installation and use machinery that minimizes turf damage. We will re-seed any soil we must expose during installation on existing lawns. We try to have as little impact on your yard as possible.
7Do we need to call Miss Dig?
No, if we feel your job requires Miss Dig, we will call and take care of that for you.
8Do you do backflow testing?
Yes we have an ASSE certified backflow tester on staff. We will do the backflow test and submit all the information to your township for you.
9Do you service all systems?
Yes we can repair and service all brands of irrigation sprinkling systems.
10When should we call for winterization?
We ask that you call at least 2 weeks before you would like to turn off your system, to ensure the date and time you would prefer.
11When should we call for start up?
Start up can be tricky as it depends on the weather in the Spring time. Once you feel it is getting close please give us a call, we do tend to book out about 2 weeks during our busy seasons of startup and winterization.
12What areas do we service?
We service all of West Michigan: Rockford, Grand Rapids, East Grand Rapids, Ada, Sparta, Cedar Springs, Greenville, Comstock Park, Walker, Lowell, Kentwood, Grandville, Jenison, Hudsonville, Coopersville, Howard City, Newaygo, Byron Center, Caledonia, Holland, Muskegon, and Grand Haven.